Shipping Policy

YNGSTR currently ships to Canada and the United States. We do not offer international shipping outside of North America at this time.

All orders are processed within 3-5 business days of purchase. Processing time refers to the time it takes us to prepare, pack, and hand off your order to the carrier — this is separate from transit/delivery time. During drop releases or high-volume periods, processing may take slightly longer; any delays will be communicated via email or SMS.

Orders are not processed on weekends or statutory holidays.

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. Estimated delivery times (after processing) are as follows:

Delivery times are estimates provided by our shipping carriers and are not guaranteed. Delays due to weather, customs, or carrier disruptions are outside of our control.

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update once it's issued.

Orders shipped to the United States may be subject to customs fees, import duties, or taxes upon delivery. These charges are determined by US customs and are the responsibility of the customer — YNGSTR has no control over these fees and cannot predict the exact amount.

Please double-check your shipping address at checkout. YNGSTR is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately — we can only make changes if the order hasn't already been processed for shipment.

If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date (or expected delivery date) with your order number and, if applicable, photos of the damage. We'll work with the carrier to resolve the issue.